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What services does Student Computer Support offer for backing up data?
Data Back-Up for OS Reloads –
When a user brings their computer in for a reload, our consultant will create a folder on the desktop and name...
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What services require me to check my computer in?
Due to the time needed to complete the tasks, computers that require OS Reloads, Virus/Spyware scans and other issues that cannot be resolved in 15...
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What services can be performed while I wait in the Walk-in Center?
In general, services that require less than 15 minutes can be performed while you wait in the Walk-in Center. For example: wireless configurations,...
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What must I provide when picking up my computer at the OIT Service Center?
For security reasons, user's must provide a valid picture ID before picking up a computer at the OIT Service Center. If someone other than the...
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How can I check on the status of my computer after I have dropped it off at the OIT Service Center?
To check on the status of your computer, please call the OIT HelpDesk at 974-9900. You may also stop by the Service Center and ask one of our...
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Where is the OIT Service Center located and what hours is it open?
The OIT Service Center is located on the 2nd floor of Hodges Library in the Commons South Room 235.
OIT Walk-in Computer Support is open from...
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Who is eligible for computer support services at the OIT Service Center in the Commons?
The OIT Walk-in Computer Support Center and all of our services are available to all current students at the University.
For Staff and Faculty...
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What support does Student Computer Support offer for machines running parallels?
OIT will provide best effort support in the consulting area. We will configure the virtual machine and do other services that we would...
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Virus and/or Compromised Computer Support
TCS is now offering security support for most major operating systems. The below document provides a list of security services that TCS is providing...
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